IT security problems have
moved from thrill-seeking hackers to sophisticated
criminals using their technical skills for theft and fraud.
This trend was among those discussed at this year's Gartner
IT Security Summit, held in Washington, D.C., last
week.
In the past, threats often have come from hackers just
wanting to show what they could do, said Pankaj Parekh,
founder and chief technology officer of Fremont-based
iPolicy Networks, a provider of IT security solutions. Now,
Parekh, who attended the conference, said, profit is
motivating the attacks, which have become more targeted and
more dangerous.
Attacks have gone beyond "phishing" - attempts by e-mail
to fool people into disclosing sensitive information. In
the past eight to 10 months, Parekh said, a new, more
targeted attack, "spear phishing," has appeared. Here,
criminals target employees of a company or organization and
use more detailed information in their attacks.
This might take the form of e-mail from a CEO or other
manager telling employees to check out savings available on
some service. The message and premise look much more
believable than previous schemes - a far cry from the old
Nigerian money-laundering scams.
Recipients need only click on something and a worm or
program has gotten onto the computer.
"Worms and viruses are now becoming just a means to
control the system," Parekh said, "but the end goal is to
actually gain some information."
The target may be an employee's personal information or
it may be company secrets.
Credit unions and small banks are targets because they
are less likely to have top security protection in place,
and people do not associate them with the larger banks
whose security problems have made the news.
Parekh said that a Department of Justice presentation at
the security summit projected that people can expect to
become victims of identity theft at least three times.
Doug Tygar, a computer science and information
management professor at UC-Berkeley, said the problem is
quite serious, "with a significant fraction of individuals
reporting some type of identity theft and a constant stream
of companies reporting the loss of databases containing
personal information."
He said one study found that the best phishing attacks
could fool more than 90 percent of sophisticated users.
Tygar says a market for stolen notebook computers and
used hard drives has developed, as well, creating more
sources of sensitive data for criminals. He cited major
cases reported in the news recently where the personal
information of millions was compromised in notebook
thefts.
Tygar also warns that security updates, available for
all major operating systems, must be installed promptly. He
said hackers are now engaging in "zero-day exploits" -
attacks launched immediately after a software flaw is
discovered. He has observed cases where an unpatched system
booted up while connected to the Internet was infected even
before the boot was complete.
Parekh said botnets are another technique criminals are
using. Here, computers numbering possibly into the
thousands are infected with malicious programs that can
take the machine over and allow it to be controlled
remotely. One scheme he cited was making the controlled
systems ring up visits to Internet sites that pay money for
each referred visit. Instantly, endless hits are recorded,
though the site earns nothing.
Meanwhile, with so many threats from the outside,
companies are overlooking a more immediate danger -
internal threats. These come from employees - whether done
maliciously or unintentionally - and include sending out
sensitive documents, stealing information or equipment, and
allowing viruses onto company networks.
Some experts believe some security functions must be
moved "out into the clouds," that is, to the service
providers where the threats originate - clouds are used in
network diagrams to show the somewhat vaguer realm of
service providers.
On the company level, companies must do more to educate
employees and set security policies. Tygar's
recommendations include requiring employees to undergo
security education and implementing regular off-site data
backups.
Parekh said, "The biggest thing any company can do is
put the right policies in place.
"We could buy the best technology," he said. "Without
the policy, it won't go anywhere."