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Feature & Benefits of IT Managed Services
All-You-Can-Eat Network and Computer Services for a monthly FLAT FEE.

 

Feature & Benefits of IT Managed Services

Feature & Benefits

With Ezetek as your IT Partner, its like having your own Full Time IT Person.

Because we can respond so quickly it is like having your own full time highly skilled virtual IT person that is there when you need one.

Automatic Trouble Ticketing of most problems as and when they occur.

Most problems are automatically trouble ticketed by the software agent deployed to your computer.  When a fault or incident occurs the software agent sends an instant  email to the business manager or system administrator and a duplicate email to our online help desk as a precautionary measure in case of email failure.

Trouble Ticketing by Clients
Clients have the convenience of being able to trouble ticket any issues through a mouse click on their desktop and even be able to chat online with a technician.

All of this is included in the package for the monthly flat fee .

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Main Features and Benefits

Save $$$ With Technology -
How to Immediately Improve Your Bottom Line

Businesses Save 20% - 40% Changing to a Flat Rate IT Managed Services Model

Most business can expect to save between 20% to 40% on their current IT or network support costs by changing from break-fix IT Services - over to an all-you-can-eat FLAT FEE IT Managed Services Model.

FLAT RATE IT Managed Services will give you peace of mind knowing that your IT infrastructure is being monitored 24/7 365 days per year. 

Can your business afford to be without them?

Our Flat Rate IT Monthly Fee Features! 

* ALL-YOU-CAN-EAT Help Desk
* ALL-YOU-CAN-EAT Online Service and Support
* ALL-YOU-CAN-EAT On-site service and support
* ALL-YOU-CAN-EAT Consultancy
* The convenience of Trouble Ticketing from your Desktop
* Automated Trouble-Ticketing of over 250 services and events
* Immediate access to IT technical support
* Network Monitoring - 24/7 365 days per year
* Manage all internal and external Network Security
* Patch Management and testing
* All network updates and testing
* All computer management and bug fixing
* Daily network and computer optimisation
* Support for all products and services in your IT infrastructure
* Management of your infrastructure vendors
* Backup and Disaster Recovery Management
* Power Savings - Centralised Network and PC Power Management
* Guaranteed Priority Service Levels - Improved Uptime, Security
*

Pro-active management delivers immediate & long term savings

and many other advantages...

You Can’t Afford Not to Start Saving $$$ With Us! 

Now you can budget all of your IT support costs annually and not experience any extraordinary billing fluctuations. 

The benefits of using our IT managed services platform

* Cost effectively gives you access to enterprise level support
* Minimise your downtime with pro-active network management
* Increase your network security
* Increase your operational efficiency
* Reduce and control your operating costs
*

Give you more readily available, convenient access to tech services

*

Give you more resources focused on supporting your firm

*

Monitor & manage your IT infrastructure 24/7 365 days per year

*

Give you accountable, transparent enterprise level IT Management

* Comprehensive monthly reports on all work & your network health
* Deliver more IT services for significantly less cost
* Give you greater peace of mind

Pro-active Maintenance 

Computers require regular management, maintenance and tune-ups to ensure they continue to operate efficiently or at their optimum. Up to 80% of all issues can be identified and avoided with proactive maintenance. 

Ezetek Unbeatable Guarantee of Quality and Service

RISK FREE 100% SATISFACTION GUARANTEE

On top of our written service level guarantees, we guarantee that you will be 100% happy with our IT Managed Services.

We deliver full consulting and do a full systems audit, network diagnostics and health check of your network. We will  determine any faults, errors or works necessary to bring your network to "Certified Network Standard".  We will deliver you full written reports of all works that we do on a weekly basis during the first 30 days.

If you are not 100% happy with our services at the end of the first 30 days you will not be charged for any of that work.

 

If you do not have an internal IT team monitoring your network and performing these tasks on a regular basis we strongly recommend this service.

IT Managed Services

Network Consultants

IT Project Management

Asset Management

Asset Tracking

Patch Management

Network Audit

Network Security

Network Management

Remote Desktop Management

Network Monitoring and Alerts

Backup Monitoring

Backup and Disaster Recovery

Help Desk Support and Trouble Ticketing


Other Features

Backup and Disaster Recovery

Cross Platform Support

Integrated Reports

Endpoint Security

Network Policy Enforcement

Fast Easy Software Deployment

Flexible Web Based Administration
 


Other Services on this site

Web Services  Domain Management, Web Design, Hosting, Email

Tutorials Helpful IT tutorials

Backup - Managed Offsite Backup Service 

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Ezetek Pacific Pty Ltd - IT Managed services - Australia and the Pacific          
Ph 1300 735165 or Email