Ezetek IT Services
Automatically Diagnoses and Fixes most IT Problems

Did you know - you can now get a "CAPPED RATE" All-You-Can-Eat" Ezetek IT Services Plan for your IT network and Computers the same as you can do with your mobile phone plan. Capped IT Plans smooth out the budget delivering all IT Services to small businesses for a capped cost, allowing business to reduce overall cost of existing IT Services.

Capped Rate IT Managed Services

Ezetek "CAPPED RATE" IT Services with our Pro Active IT Management reduce business downtime by up to 80% increases productivity and improves performance.

Use this calculator to calculate how much we can save your business and your ROI (return on investment).

How does our Pro-Active Maintenance  work to prevent Computer and Network Problems and Increase Efficiency?

To operate efficiently and reduce issues and downtime, computers require continuous proactive management and maintenance. Computers that are not proactively managed are less reliable with unpredictable operating costs and continue to have more issues, drive up operating expenses, decrease productivity, increase power consumption, have much more downtime, and ineffective IT Security. This serves to drive up the overall operating expenses of the business and can severely impact the bottom line.

Our Diagnostics and Maintenance Server helps us provide you with a totally Pro-Active IT Managed Service by:

• Diagnosing most issues in real time as they occur.  
• Automatically trouble ticketing IT problems and notifying our help desk as soon as they occur 
• Carrying out general maintenance on a daily basis  
• Doing all Security patch management and updates of software  
• Automatically restarting all critical services  
• Automatically Trouble Ticketing unresolved issues for attendance  
• Automatically fixing many issues as they occur.  
• Maintaining Network, EndPoint and Data Security  
• Provides Security against theft  
• Maintaining Anti-Virus, Anti-Spyware and other security software  
• Maintaining all Microsoft software programs - manages and schedules all Microsoft updates  
• Optimising of your network  
• Performing online backups - Monitoring and testing Backups and Backup integrity  
• Taps into the SMART Diagnostics of hard drives to accurately predict any potential hard drive failure  
• Up to 80% of all issues can be identified and dealt with before they cause problems with proactive maintenance.  

We do it Faster, Better, More Efficiently & More Economically with Green IT Services.  

IT Services Comparison - Which type of IT Service is best for your Business?

We make technology work better for you...

With Ezetek unique IT Services and support Platform, we have the tools to deliver optimum system and network performance and health. 

Changing to Ezetek will give you maximum reliability and extend the lifecycle of your networks!

What is included in Ezetek "Capped Rate" IT Managed Services?

	Pro-Active Maintenance of your entire network (See Below)
	Immediate Priority Response for all critical issues and 1 hour response for other issues (backed by s service level guarantees)
	Unlimited Help Desk Support
	Unlimited Online Service & Support
	Unlimited Onsite Service & Support
	Unlimited IT & Network Consulting
	Online Managed Backup with Backup Integrity Testing of each backup.
	Disaster Recovery - Planning, Implementation and Recovery
	Top Level Security and EndPoint Security Protection for your network
	Fully Managed Anti-Virus and Integrated Online Security Solution
	24/7 x 365 day Monitoring of your network and all computers
	Automated Patch Management, Update Management and Bug Fixes.
	24/7 x 365 Computer and Network Diagnostics
	Scripted Power Management & Savings (power management for your entire IT network)
	Direct Trouble Ticketing from your all your computers & laptops
	Capped Monthly Services, no callout fees, no nasty surprise expenses
	Asset Management and Tracking
	Full Accountability and Transparency with Detailed Monthly Reports
	All this and 100's of other additional services delivered with cost savings on your existing IT services cost and a fantastic return on your investment.

How are we able to Achieve this?

With our smart online technologies and scripting services we deliver 95% of all IT services, network and computer repairs remotely online. Our online technicians are able to deliver all general maintenance, patch management, security downloads and common fixes simultaneously to every computer on your network. This saves us and your business many hours of labour per month and because all the general maintenance is performed daily for every server and system on your networks without fail, your networks continue to run consistently at optimal performance.

Here is where you make Savings with Ezetek IT Services

With our Capped Rate It services, there are many savings in time and cost that impact positively on your bottom line including;  

• 80% plus reduction in network and system downtime resulting in increased productivity and profits. 
• Increased efficiency and productivity impacting the bottom line and contributing to gross revenue; 
• • with systems running at optimal performance staff can work faster with no interruptions 
  • updates and patches done after hours to eliminate wasted work hours waiting for system updates, security patches and repairs. 
  • Power down and Power up can be managed remotely so that computers are turned on automatically before staff start work and turned off after they leave work. 
  • Desktop trouble ticketing enables staff to efficiently notify of user or system difficulties 
• 90% reduction in time taken to investigate faults with most faults automatically diagnosed in real time by the diagnostics software agent on each PC and server. 
• Guaranteed rapid response (1 hour response) 
• Less time to do repairs because; 
• • faulty hardware is diagnosed, ordered, delivered and installed. (Eliminates necessity for onsite investigation and field diagnostics. This also makes any 2nd callout to install parts after field visit and/or the need to take away computers when parts are required. 
  • no lab setup time or time to pack and unpack computers 
  • no lab bench time 
  • no travel time 
• No lost time for staff trying to fix issues prior to calling in a technician with all-inclusive capped rate 
• No onsite or call out costs for repairs (unlimited included in Capped Rate) 
• No travelling time costs or on site costs (included in Capped Rate) 
• No need for wasted time trying to explain faults to a technician as most events and failures are automatically alerted to our help desk. We know of incidents before you do and fix them before they cause you problems. 
• No need for you to take computers to workshop (all onsite response included in Capped Rate) 
• Save big dollars with Backup and Disaster recovery planning and response (included in Capped Rate) 
• No IT consultancy costs (included in Capped Rate) 
• Best practices IT solutions guarantee faster, safer and more efficient processes 
• Reduction in network costs and maintenance costs associated with traditional break-fix servicing 
• Longer lifecycle of computers and servers.   

Our green technology substantially reduces the carbon footprints of your business and of our business in numerous ways. Being able to leverage our IT human resources by more than 500% means that we can deliver much more service to your company for a lot less money than would otherwise be possible. This means that your will save your business money by using Ezetek IT Services and enjoy faster, better and more efficient network support.

***Our services are centred around  Green IT best practices***

Do you have any of the following problems?
 

We have the Solution and it is economical!

We will guarantee that these and many other common IT problems disappear when you choose an Ezetek IT Managed Services "Capped Rate" IT Plan.

**You will enjoy reliable computing with 80% less problems and downtime.**

Call us now on 1300789403 for a no obligation professional analysis and consultation on your network!

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